| About Us Rae Creations are completely dedicated to your total satisfaction. If you have any relevant suggestions or comments please email us using the link on the store page. Our Contact details: Rae Creations [9 Ryeview Gardens] [Rotherham] [South Yorkshire] [S61 4RH] [United Kingdom] Phone: [01709 553172] Email: [raescreations@msn.com] |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept all major credit and debit cards. You may send your credit card information via phone, post or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Postage and Packaging will be free on all orders over £50. For orders within the UK the following costs are applied - Orders £10 and under plus £2.00 Orders £10 - £25 plus £2.50 Orders £25 - £50 plus £3.50 For details of costs for posting outside the UK, please contact me for details. All costing will be calculated and applied upon checkout. All items are sent by 1st Class signed for delivery both within the UK and internationally. |
| Delivery Schedule Your order will be processed as soon as possible. Please allow a maximum of 14 days for delivery within the UK and 21 days for international orders. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices shown are VAT inclusive. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. Faulty goods returned within 7 days of reciept will be exchanged. Cash refunds will not be given. Unfortunately due to hygiene standards and regulations I am unable to accept return of earrings. |
| Reaching Us If you need to contact me, please email me using the link on the store page, alternatively, you can call on [01709 553172] (International +44 [1709 553172) or write to us at [9 Ryeview Gardens] [Rotherham] [South Yorkshire] [S61 4RH] [United Kingdom] |
| Privacy Policy Rae Creations do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Payments accepted by credit/debit card, Paypal, Postal or International Money Orders. |